Furls Crochet Coronavirus Updates
As of April 24th:
US orders will ship out in 5-7 business days
UK orders will ship out in 2-3 business days
due to order backlog from quarantine kit sales.
We expect to be caught up on shipments by May 1st, and expect to continue 1-2 day order processing at that time.
US Warehouse - operational
As of April 24th, our US warehouse is fully operational. Social distancing and rigorous hygiene + safety procedures are enforced. No shipping delays are expected.
In March, the state of California issued a stay-at-home order for the control of COVID-19. This order prohibits the gathering of non-essential retail businesses and gatherings of 10 or more people. Because Furls does not operate a retail location, our warehouse in Los Angeles is not open to the public, and we will not have more than 10 people in our facility, our US warehouse is fully operational for the time being.
All non-warehouse staff are working from home.
UK Warehouse - operational
As of April 24th, our UK Warehouse is fully operational. Social distancing and rigorous hygiene + safety procedures are enforced. No shipping delays are expected.
In March, the United Kingdom issued a stay-at-home order for the control of COVID-19. This order prohibits the gathering of non-essential businesses. Our 3rd party warehousing company in Northampton has been deemed an essential business because: 1) they ship vital products and 2) for every order they ship, they're preventing someone from shopping in person. Furls is fully operational in the UK for the time being.
Inventory + Restocking Delays
COVID-19's impact on the global supply chain has impeded our ability to get materials, components, and products from our suppliers in normal times.
We are experiencing restocking delays on the following:
- Streamline Swirl Galaxy crochet hooks, Andromeda
- Tunisian crochet hooks
Global shipment carriers are extending shipment times and have suspended delivery to certain countries. Please double check with your carrier before ordering if outside of the UK or US.
From the US Warehouse:
- USPS - Full Suspended Delivery List (China, France, Great Britain, Hong Kong, Spain, Sweden and Switzerland)
- UPS - Service Alerts
- FedEx - Service Updates
- DHL - Service Updates
From the UK Warehouse
Please contact firstname.lastname@example.org with any questions or concerns. We're here to help!