Final Sale Policy for Imperfect Products (Including Seconds and Misfits)

At Furls Crochet, our commitment to sustainability deeply influences our ethos. In the intricate dance of craftsmanship, there are moments when products bear unique characteristics, each with its own tale.  

Our Final Sale for Imperfect Products not only provides our cherished community the opportunity to own these distinct pieces at a special rate but also reflects our dedication to reducing waste and preventing these valuable items from being discarded into landfills.  

In offering these products, we intertwine our mission for environmental responsibility with our promise of quality, ensuring that every purchase supports a greener, more sustainable future.


Definitions

Seconds
Streamline Resin hooks that fall short of our aesthetic standards, but remain fully functional in terms of use and ergonomics. These unique hooks showcase our commitment to quality but with a touch of individuality. 

Misfits
Odyssey hooks that may have manufacturing imperfections, reflecting their handmade nature. Yet, they remain uncompromised in functionality and ergonomics, epitomizing the delicate balance between handcrafted charm and Furls' commitment to excellence.


Pricing

At Furls Crochet, we believe in offering value while upholding our commitment to sustainability and quality. Recognizing that every product has its unique journey in the craftsmanship process, some items may deviate slightly from our aesthetic standards. These less-than-perfect products, while fully functional and rich in character, are offered to our community at a lowered retail price. 

Please note: Products are priced as shown and no other discounts can be applied to our Imperfect Products. 


Transparency

We guarantee the precise representation of our imperfect products through detailed descriptions and images.


Product Conditions

All imperfect items are sold "as is." Furls commits to disclosing any imperfections that might be present.


RETURNS AND EXCHANGES

All sales of Imperfect Products items are final. Furls will not accommodate returns or exchanges, except in cases where the product is damaged or defective on arrival.

 

DAMAGED OR DEFECTIVE PRODUCTS

If your discontinued product arrives defective reach out to our Customer Service team within 7 days of receipt. We will assess the situation and offer a replacement, refund, or store credit accordingly.

Defective Products
Please see Furls Defective Product Policy (coming soon) for further details.

Damaged Products
Furls Uninsured Package Policy may apply if Package Protection for Orders Through Route was not selected at checkout. 


Customer Support

For any concerns about your imperfect product purchase, please email support@furlscrochet.com

 

> RETURN TO FURLS MAIN POLICIES PAGE

Updated 10/27/2023